The Art of Mentoring

The idea of Mentoring has been around for a long time. Workplace mentoring relates to everyone - teaching and learning skills in the workplace, it’s a shared responsibility. Today it is growing in practice as a management development tool to ensure a competent talent pipe-line supply for organisations especially in areas of growing demand. If applied with commitment throughout the organisation it can revolutionise the culture.

Passing the Batton


In this course participants will discover the essentials of Mentoring, how to do it and why it is necessary in today’s world of work.
Participants will learn that mentoring is that process of engagement which enables the mentor to guide the mentee to their highest competent selves. This will have a significant knock on effect for the organisation.

Who will benefit?

  • Senior Management
  • Line Management
  • Supervisors
  • Everyone else who has the responsibility of transferring skills

What will participants learn?

Participants will learn to:

  • Understand the key aspects of coaching.
  • Describe the differences and similarities between coaching, mentoring and counselling.
  • Effectively mentor others.
  • Recognise the key benefits of mentoring.
  • Throw light on the concept of the mentor.
  • Provide a framework and processes by which mentoring skills can be developed and implemented.
  • Recognise, identify readiness develop levels in the mentee.
  • Use models to guide you through mentoring processes.
  • Listen attentively.
  • Provide constructive and just in time feedback.
  • Be comfortable as a mentee.
  • Develop Listening skills.
  • Ask probing questions.
  • Advise on alternatives.
  • Provide constructive and just-in-time feedback.
  • Create a vision and self belief in the mentee.
  • Bring out the very best in the mentee.
  • Contribute toward developing a talent pipe-line for the organisation.
  • And much more…

What will it cover?

What is mentoring?

  • Participants explore the meaning and idea of mentoring.
  • Participants will also learn the key definitions about mentoring and discuss key elements.

Benefits of mentoring

  • Participants will learn the huge benefits that effective mentoring will have on their mentees.
  • They will also explore benefits such as increase in personal satisfaction, role enhancement and expansion of their own repertoire of skills and their own career enhancement etc.

Characteristics of a Mentor

  • Participants will fully explore and learn the skills, qualities and attributes profile of an effective mentor.
  • They will also complete a self-assessment to assess their strengths and vulnerabilities.

Johari’s Window and TA

  • Participants will explore the concept of self awareness and how this will have an important impact and influence on the mentoring relationship.
  • Participants will use the Johari’s Window and TA models to understand the impact of improving interpersonal communication as a mentor.

Essential mentoring tasks and processes

  • Participants will learn the essential mentoring tasks and processes.

Preparing for the first meeting

  • Participants will learn how to prepare for their first meeting with their mentee.
  • They will learn how to provide feedback on the mentee’s agreement and how to formally begin the mentoring relationship.

Understanding the mentee

  • Participants will learn the skills and tools to practically understand the mentee.
  • Participants will learn how to diagnose the mentee’s readiness level.
  • They will also learn how to mentor and guide the mentee through the various stages of mentee readiness.

Mentoring agreement and contract

  • In this module participants will be taught how to set up a mentoring agreement and how to conduct a discussion that will lead to a formal acceptance or decline of the relationship. They will be taught how to scope the framework for such an agreement.

Helping the Mentee set goals

  • Participants will learn how to help the mentee set goals.

Helping the Mentee develop

  • Participant will learn how to craft development activities for the mentee.

How to give feedback to the Mentee

  • Participants will learn the technique of providing developmental feedback to the mentee.
  • Participants will learn about the characteristics of effective feedback.

Microskills of a Mentor

  • Participants will learn how to use the micro-skills of a mentor in all of their interactions with the mentee.