Developing High Performing Teams

Today more than ever before, achieving results through teams has become absolutely essential. By teams, we mean those homogenous as well as cross-functional. Team leaders are expected to maximise the teams’ combined potential, output and talent.

To do this the leader must be self-aware, lead by example, be emotionally intelligent, manage conflict, build trust, drive for results and be a good communicator of vision and tasks. Essentially be a good listener, etc. The Leader is also expected to have an intimate knowledge of group dynamics and team development.


This workshop will give the team leader hands-on key skills to manage teams and bring out the best in them.   The future belongs to those leaders who can competently manage their team to excellent performance.   When leaders manage their teams to their fullest potential, then 1+1=3.

Is it right for me?

This course will benefit anyone who manages people in teams or projects. It will especially benefit those who are:

  • First Time Managers
  • Supervisors
  • Team Leaders
  • HR Professionals
  • Project Managers
  • Change Managers
  • New Managers
  • Staff looking to progress into a management position

What will I learn?

Participants will be able to:

  • Build inter team member relationships.
  • Establish team trust.
  • Evaluating team effectiveness.
  • Define roles and responsibilities.
  • Build co-operation among team members.
  • Motivate for team performance.
  • Build team values and rules of engagement.
  • Unlock team member uniqueness and strengths.
  • Deal with and defuse team conflict.
  • Assign roles to team members.
  • Build team spirit.
  • Conduct team feedback and debriefing session.
  • Planning, monitoring and evaluation team delivery.
  • Celebrate team victories.

What will it cover?

Understanding Team Leadership

  • Participants will learn about new organisational challenges and how they impact on teams and team models.
  • They will learn the key concepts in team leadership.
  • They will complete a self-assessment to identify their team leadership style.
  • They will learn the characteristics of an effective team leader.

Understanding how teams work

  • Participants will learn to identify and understand team dynamics.
  • They will learn the different phase’s teams go through as they grow in maturity and performance.
  • They will learn to identify effective teams vs. ineffective ones.
  • They will learn to identify the goals, roles and responsibilities in a team.

Establishing and maintaining teams

  • Participants will learn to develop team goals, vision and rules of engagement.
  • They will learn to develop interpersonal relationships and trust and respect in the team.

Managing and Resolving Team Conflict

  • Participants will learn to use a conflict handling model to manage conflict.
  • They will learn to develop the skills to facilitate courageous conversations.
  • They will be able to creatively demonstrate how the responsible management of conflict can create breakthrough performances.

Monitoring team outputs, results and quality

  • Participants will learn how to add quality into the team delivery process by planning effectively.
  • They will learn to apply a variety of tools to evaluate monitor and control team output.
  • They will learn how to appropriately reward team performance and celebrate.