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In-house

Training and Development Courses

      Introduction to modules

  1. Assertiveness
  2. Better English, Better Business
  3. Change Management
  4. Coaching and Mentoring
  5. Competency Based Interviewing Skills
  6. Developing A Culture of Superior Service
  7. Great Attitude = Great Service
  8. Effective Interpersonal Communication
  9. Facilitation Skills
  10. Improving Personal Time Management
  11. Interacting in a Group
  12. Management Leadership
  13. Planning and Organising
  14. Delegation and Control
  15. Time Management
  16. Problem Solving and Decision Making
  17. Performance Management
  18. Presentation Skills
  19. Self Leadership
  20. Team Development
  21. The First Time Manager (A)
  22. The First Time Manager (B)

 

 
 

MANAGEMENT LEADERSHIP

Introduction

No two leaders are alike.  That’s because leadership comes in many different forms: Leaders are left-brained and right-brained, dressed for success and improperly dressed.  They vary in their management philosophies and have distinct personality quirks.  But one idea remains significant – that leadership is unique to each person.  Neither science nor formula will produce a leader; leadership is a matter of character.
Robert Townsend

Overall Objectives

In this module you will gain clarity, by exploring and identifying the management and leadership roles and qualities that is right for you and your organisation at this time.

Specific Objectives

  • Understand the role emphasis of leadership and management.
  • Define leadership and management.
  • Describe and understand the effective qualities of leadership and management.

Content

  • The nature of leadership and management.
  • The difference, styles, situational requirements and impact of each role.
  • Team development and informal approaches to team building
  • Task and group maintenance roles Vs self-orientated roles

Outcomes

  • Identify the core functions and skills of a leader as it applies to the current South African context.
  • Identify your own managerial and leadership developmental areas.

Target Audience

All levels of management, but groups should be grouped according to level, experience etc.

Methodology

An interactive programme, which includes experiential exercises, large and small group discussions, Self Assessment reflection and Action Planning - back to work application.

Duration

Half a Day

Additional Options

Individual Management and Leadership Profiles and/or Competency Assessments

For more information please click here to contact us.