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In-house

Training and Development Courses

      Introduction to modules

  1. Assertiveness
  2. Better English, Better Business
  3. Change Management
  4. Coaching and Mentoring
  5. Competency Based Interviewing Skills
  6. Developing A Culture of Superior Service
  7. Great Attitude = Great Service
  8. Effective Interpersonal Communication
  9. Facilitation Skills
  10. Improving Personal Time Management
  11. Interacting in a Group
  12. Management Leadership
  13. Planning and Organising
  14. Delegation and Control
  15. Time Management
  16. Problem Solving and Decision Making
  17. Performance Management
  18. Presentation Skills
  19. Self Leadership
  20. Team Development
  21. The First Time Manager (A)
  22. The First Time Manager (B)

 
 
 

INTERACTING IN A GROUP

Introduction

Harnessing good ideas in an organisation can be one of the company’s biggest assets. However, when quiet people are too shy to express ideas or talkative ones take over, the organization misses opportunities.  Here’s a practical course that shows all how to get the most out of group interactions.

Overall Objectives

To show individuals how to best operate in groups to harness the group’s strength.

Specific Objectives

To make individuals more effective in groups by encouraging all to participate and get others to participate.  To create and awareness of how anyone can loosely take a lead in group situations.

Content

  • Individual communication skills
  • Awareness of others in a group situation
  • Goal setting in discussions
  • Decision making
  • Value setting

Outcomes

  • Learners will be able to:
  • Contribute ideas to group discussions
  • Encourage others to share ideas
  • Build on others’ ideas
  • Ensure the group reaches a decision
  • Identify and respect their and others’ values in the contributions made.

Target Audience

Anyone working in group situations.

Methodology

Classroom based facilitation, video simulations, group discussions, individual exercises, personal reflection and self evaluation from video exercises.

Duration

2 days

 For more information please click here to contact us.